Frequently Asked Questions
Have a question?
Please review our FAQ.
You and your guest can enjoy our seamless Event Catering and Event Planning services by paying an initial deposit of $99.95 per service and receiving a 1-hour phone consultation.
Your consultation will be scheduled within seven business days of paying the initial deposit. During your consultation, you should be prepared to provide as much detail as possible about your event. At the end of your consultation, you will receive a quote based on the information and details you provided. Payment plan options are also available!
Initial deposits are non-refundable and valid for 365 days.
Yes, we do! At BEYOND Soul Companies, we value each and every one of our customers. This is why we go the extra mile to ship our products overseas.
We will gladly accept returns within 30 days of the purchase date at BEYOND Soul Companies. All returns must be accompanied by proof of purchase.
All returned items must be unopened, sealed, and unused to receive a refund. We will issue refunds in the original payment method within seven business days of receiving your return. Returns should be sent to 175 Pearl St, FL 1 Brooklyn, NY 11201.
Products that are available typically ship within 72 hours under normal circumstances and we will immediately notify customers of any delay in the fulfillment of an order.
The exact timeframe for your products to arrive will depend on the shipping method and carrier.
We encourage our customers to track their orders utilizing the tracking information provided in the Shipping Confirmation email.
We’d absolutely LOVE to pull up! This special request is only available as an add-on feature to our Event Catering and/or Event Planning services.
Mention this inquiry during your 1-hour consultation to have this included in your quote!
If you have any further questions, you can contact us using the form below
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