{"id":911,"date":"2017-05-28T20:45:54","date_gmt":"2017-05-29T00:45:54","guid":{"rendered":"http:\/\/logistics.freevision.me\/?page_id=911"},"modified":"2021-06-07T20:57:49","modified_gmt":"2021-06-08T00:57:49","slug":"faqs","status":"publish","type":"page","link":"https:\/\/demo.creativeanalyticsdc.com\/sen\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<p>[vc_row][vc_column][vc_column_text]<\/p>\n<h4>Listed on this page are the answers to some of the more commonly asked questions about our services. Click on a question to reveal the answer, or contact us for more information.<\/h4>\n<p>[\/vc_column_text][vc_separator][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_toggle title=&#8221;Are you guys open the weekend?&#8221; style=&#8221;rounded_outline&#8221;]Our normal business hours are Monday to Friday from 9 am to 5 pm. However, if a project needs<br \/>\nto be done we will just open our loading department.[\/vc_toggle][vc_separator][vc_toggle title=&#8221;What is the transit time for the shipment to arrive at destination port?&#8221; style=&#8221;rounded_outline&#8221;]Depending on your location and destination country ocean transit time may vary from 15 days to 90 days.[\/vc_toggle][vc_separator][vc_toggle title=&#8221;Can I choose to get telex release instead of hard copy bill of lading because I am travelling right after my container is loaded?&#8221; style=&#8221;rounded_outline&#8221;]Yes you can request a telex release instead of bill of lading. However, there is a fee associated with it. Also, this can only be done after the vessel sailed.[\/vc_toggle][vc_separator][vc_toggle title=&#8221;How much does it cost to ship a container internationally?&#8221; style=&#8221;rounded_outline&#8221;]Container rates vary depending on your location. You need to contact us in order to get an accurate rate.[\/vc_toggle][vc_separator][vc_toggle title=&#8221;Can you pick up my vehicle from Copart or IAAI auction and export it?&#8221; style=&#8221;rounded_outline&#8221;]Yes if you provide us the buyer number and lot number we can pick it up at the Copart or IAAI auction and delivered it to the port of export.[\/vc_toggle][vc_separator][vc_toggle title=&#8221;Can you help me with customs clearance in Dakar Senegal?&#8221; style=&#8221;rounded_outline&#8221;]No, we only clear consolidated shipments in Dakar Senegal.[\/vc_toggle][vc_separator][vc_toggle title=&#8221;Will there be any costs at destination port to consider?&#8221; style=&#8221;rounded_outline&#8221;]Yes, you will have to hire an agent in your country to clear custom. However, if you shipment was a groupage shipment to Dakar Senegal we will clear it for you.[\/vc_toggle][vc_separator][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_toggle title=&#8221;Can you guys drop and pick the container at my residence or business so I can load it affronts my house?&#8221; style=&#8221;rounded_outline&#8221;]Yes we can drop and pick at your residence but you will need to get approval from your city and also you will have to live in a neighborhood that has Wide Street for the trucker to drop the container. We have an alternative if your city clerk does not approve a container being dropped affront of your house. We can send a crew to come move your goods to our warehouse and we will properly organize and pack your belongings to sustain the rigor of ocean shipment.[\/vc_toggle][vc_separator][vc_toggle title=&#8221;When should I expect to receive my Bill of Lading?&#8221; style=&#8221;rounded_outline&#8221;]Ocean carriers send us the Bill of Lading after the vessel sailed so this document will be remitted to you.[\/vc_toggle][vc_separator][vc_toggle title=&#8221;Can I ship a vehicle with a lien title?&#8221; style=&#8221;rounded_outline&#8221;]No, you cannot ship a vehicle with a lien title. You will need the letter from the lien holder to be signed.[\/vc_toggle][vc_separator][vc_toggle title=&#8221;Can I ship a vehicle with an Copart bill of sale only?&#8221; style=&#8221;rounded_outline&#8221;]<\/p>\n<ol>\n<li>Certificate of Title or Salvage Certificate is required to export a vehicle from the US. Billof Sale, Junk Title or For Parts Only will not be accepted by most US custom agents<\/li>\n<li>If you are using Senshipping as your freight forwarder we recommend that you contact us before you buy so we can advise you.<\/li>\n<\/ol>\n<p>[\/vc_toggle][vc_separator][vc_toggle title=&#8221;Can I track my container?&#8221; style=&#8221;rounded_outline&#8221;]Yes you can track your container on our website or you can request the link and we will email it to you.[\/vc_toggle][vc_separator][vc_toggle title=&#8221;Do you provide instant quote?&#8221; style=&#8221;rounded_outline&#8221;]Yes, if you request via email at info@senshipping.net.[\/vc_toggle][vc_separator][vc_toggle title=&#8221;What are the risks associated with ocean shipment?&#8221; style=&#8221;rounded_outline&#8221;]There are couple of risk associated with an ocean shipment to consider or at least ask advise from your international freight forwarder.<\/p>\n<ol>\n<li>Custom Exam<\/li>\n<li>Improper loading of household goods personal effects and cars.<\/li>\n<\/ol>\n<p>[\/vc_toggle][vc_separator][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text] Listed on this page are the answers to some of the more commonly asked questions about our services. Click on a question to reveal the answer, or contact us [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":9,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-911","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/demo.creativeanalyticsdc.com\/sen\/wp-json\/wp\/v2\/pages\/911","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demo.creativeanalyticsdc.com\/sen\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/demo.creativeanalyticsdc.com\/sen\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/demo.creativeanalyticsdc.com\/sen\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/demo.creativeanalyticsdc.com\/sen\/wp-json\/wp\/v2\/comments?post=911"}],"version-history":[{"count":7,"href":"https:\/\/demo.creativeanalyticsdc.com\/sen\/wp-json\/wp\/v2\/pages\/911\/revisions"}],"predecessor-version":[{"id":2443,"href":"https:\/\/demo.creativeanalyticsdc.com\/sen\/wp-json\/wp\/v2\/pages\/911\/revisions\/2443"}],"wp:attachment":[{"href":"https:\/\/demo.creativeanalyticsdc.com\/sen\/wp-json\/wp\/v2\/media?parent=911"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}